Full

Dolphins FAQ

Q: Do I need to reserve in advance?

We have a limited number of participants during our dolphin activities, so in order to assure your place we suggest your reservation in advance, especially if you plan to visit us during the high vacation season from November until after the Easter Holidays with a few other Holidays throughout the year. As well, we often offer specials that are only available when you reserve online in advance.

Q: May I bring a camera or video camera to take pictures?

Cameras are not allowed into the pools or observation areas for your safety, for the dolphins safety and the safety of the equipment but professional photos will be available for purchase after your experience.

Q: Can I wear Sunscreen? (SPF)

While we recommend you wear sunscreen, it must be biodegradable for the protection of our dolphins and sea lions. Any other sunscreen must be showered off before entering the dolphin area. Our gift shops sell biodegradable sunscreen.

Q: Can I wear jewelry?

We recommend you remove all jewelry, including wedding rings, ear rings, and piercings, before coming to the dolphin center. Although we provide an area to secure your personal belongings, it is easy to drop, lose or misplace, so we recommend you to leave jewelry and small items secured in your accommodation’s safe or front desk safe.

Q: Why do you limit the number of sessions for people to interact with dolphins?

At Dolphin Adventure the animals' health and welfare are of primary importance.  The sessions are limited to ensure an enjoyable schedule including a variety of activities for the dolphins. The dolphins spend only a combined total of less than two hours each day voluntarily interacting with the public. The rest of the day is allocated to the dolphins' private time, valuable training time, as well as play and social interaction.

Q: How safe are Interactive Programs?

In-water-interactive programs have a remarkable, well-established record of dolphin and human safety. The health and safety records of these innovative programs have been studied, analyzed, and restudied for over 20 years, each time reaffirming their exemplary achievements.

Q: Can I make a Dolphin sick if I participate in a swim program?

Since the initiation of in-water marine mammal interactive programs in 1985, there has not been one instance of disease transmission between humans and dolphins reported at any of the facilities that offer "swim with the dolphin" programs.

Q: Can I do any of the dolphin programs if I am pregnant?

For your personal safety and the wellbeing of your unborn child we do not allow pregnant women to participate in our dolphin and sea lion programs.

Q: Can special needs visitors participate in your dolphin programs?

We do our best in trying to provide this experience to everyone although it is not always possible. It is very important for you to mention during your reservation, which is the specific need. We will assess your request and decide on the best option for your comfort and security in a group setting. Our dolphins gladly interact with all of our visitors, no matter their sex, appearance, or abilities. We also offer an amazing special needs program that is customized and is a private session which we recommend for an enhanced dolphin experience.

Q: Where is the Dolphin Center located?

The Vallarta Adventure Dolphin Center is located in Nuevo Vallarta. For more detailed information concerning the location please visit our map of Nuevo Vallarta.

Q: What are the minimum ages for the different Dolphin Programs?
  • For the Signature Swim, children must be a minimum of 5 years old. Any child age 12 years pays adult ticket price.
  • For the Swim Experience, children must be a minimum of 5 years old. Any child age 12 years and over pays adult ticket price.
  • For the Dolphin Encounter, all children under 10 must be accompanied by a paying adult. In the Family Encounter, parents may hold children aged 1 to 3 years, free of charge with each paid adult/parent or guardian over 16 years of age. Any child age 12 years and over pays adult ticket price.
  • The Dolphin Kids Program is specially designed for children ages 4 to 9 years old.
  • For the Sea Lion Encounter, children must be a minimum of 5 years old and 4. 5 feet tall. Any child age 12 years and over pays adult ticket price.
Q: How do you care for your dolphins?

At our Dolphin Centers, we utilize a program of preventative health care, including daily health assessments, regular voluntary veterinary examinations and dietary needs assessments for each dolphin. We continually provide an exceptionally clean and stimulating environment for them to live and thrive in, while providing a safe and stable setting for their social community (pods) and family to reproduce and grow.
Our dolphins have exhibited a particularly high level of good health. 

They are strong and robust swimmers, they eat heartily, they are all active participants in their social groups and the adults are reproducing successfully.  This shows us that the dolphins are happy. They have a safe and secure habitat home, they are able to express their different personalities and behaviors and they form social groups which contribute directly to their sense of security, development and contentment.

All of our trainers share a dynamic bond with the dolphins and can read their moods, body language and attitude and instruct using a method known as operant conditioning which is based solely on positive reinforcement. Basically; desired behavior is reinforced and undesired behavior is ignored. Our training methods also allow the dolphins the option of participating in sessions or not, and although very rare for them to choose not to, we never force them to participate.