Professional photographer taking photos of a traveler on a Cancun tour.

Photo Store

Photos are emotions, captured forever in time

We want to ensure you have the perfect mementos from your experience, so if you didn't choose photos during your tour or want to add more to the ones you already have, our dedicated Photography team is here to assist you.


Simply send us an email to [email protected] with the following information, and we'll take care of the rest:


  1. Your full name
  2. The name of the Tour you took
  3. Your Tour date

  • Ticket number (if you already purchased some photos)
  • The email you gave our photographer upon purchase


You can also reach us at Toll-free +1 866 725 3007 (from the US and Canada) or at +52 (322) 297 1212, ext. 5 (from Mexico). We are here to assist!

We are very happy to have been a part of your vacation in Puerto Vallarta. Thank you so much for choosing Vallarta Adventures!

Photos will only be stored for six months after the tour date, so if you'd like to buy some or add more to your first package, please be sure to do so within the next few months after your tour.

If you received our email but couldn't download your photos, it might be due to the loading time (sometimes, the photo files can take up to 48 hours to upload). Please revisit the link one or two days later and try downloading them again.

If you are still experiencing issues, please contact us at [email protected], including the information listed above.

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